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In common with a number of other European capitals, several major railway
termini lie at the heart of London. These transport hubs, which also connect to bus and
Tube
services, serve the majority of commuters in the capital each day, offering frequent (if not
always fast) services to other main cities and towns in the United Kingdom. For travel within
London, a comprehensive network of slower commuter services operate between the sprawling
suburbs.
Since the privatisation of British Rail, services have been franchised out to
a number of private operators who own and maintain both the rolling stock and station facilities on
lines which they operate. However, most London stations (and track infrastructure) is owned by
Network Rail.
As the rail industry has long been blighted by under investment, the UK's
train network is poor in comparison to the sleek and efficient rail services in much of Western
Europe. The hope was that private sector discipline and investment would transform the situation
for long suffering commuters, but so far, many of the expected improvements have failed to materialize.
However, there is currently a major infrastructure upgrade taking place and modern new trains
have replaced forty year old slam-door units. The Government has also begun a massive injection of public investment
into improving current services, adding new lines and stations.
You'll find a list of London's main railway termini
below, along with details of the train companies that operate services from each location (and a
breakdown of the destinations they serve). All stations offer a number of standard services and
these are shown too. Additionally, we've also included some useful contact
addresses/telephone numbers to assist you in planning your journey, or in dealing with any
problems that may arise. More general information on rail services (including motor rail) in the UK can
be found at www.nationalrail.co.uk.
Travel by Train to London from Europe
Unless you're a student, under 26 or a senior citizen, travelling by rail to
London can actually work out more expensive than flying (depending of course, on where you're
journeying from). For those under 26 however, an InterRail pass offers unlimited travel on most
European railways.
For the purposes of the pass, Europe is divided into eight zones, with prices
varying according to how many days you choose and the countries you visit en-route (Great Britain
is zone A).
Holders of an InterRail pass can also qualify for reduced priced ferry
crossings and Eurostar services. For more information on the various options available
visit
RailEurope
or the www.interrail.com website. More general information on rail services
around Europe can be found at: www.railfaneurope.net.
American and Canadian Travellers
If you're planning to explore other European cities before travelling by train
to London, then a good option to consider is the Eurail pass. Essentially it's much the same as an
InterRail pass (which is available only to European citizens), allowing visitors who reside in
countries outside of Europe, including the US and Canada, to travel within the continent (17
western European countries including France, Belgium, Holland and Germany are covered). The Eurail
pass is available in several forms:
For travellers over 26, the Global Eurail Pass (1st Class) covers travel for 15
days and costs $745. This rises to $965 for 21 days, $1199 for a month, $1695 for two months, or
$2089 for three months. Children aged between 4 and 11 travel for half the adult fare, while those
under 4 travel free.
Those under 26 should buy the Eurail 2nd Class Youth Pass. A 15 day pass
costs $485, 21 days $625, 1 month $779, 2 months $1105 and 3 months $1359.
As there are a number of other passes available, visiting Eurail's own website
www.eurail.com is a hassle free way to work out
exactly what you need.
The big drawback is that it does not cover travel within Great Britain. So, if
you plan to tour Great Britain extensively by train, you'll need a BritRail pass. To
purchase one online (or to simply check prices) visit the Rail Europe website. Not only do they offer a number of BritRail passes,
including the Flexipass and England Consecutive Pass, they also
have options for
exploring other parts of Great Britain including Scotland.
For visitors who plan to make only the odd trip by train (for example on
day-trips to/from London) then One-day Travelcards and/or Cheap Day returns should be considered.
To find out about the various options available, enquire at your nearest railway station (including
any of the London termini listed below) or use the National Rail Enquiry Line (also listed
below).
Useful London Rail Telephone Numbers:
National Rail Travel Enquiry Line - Tel: 0845 748 4950 (24 hour
service) - A national enquiry
service covering train services across the complete rail network.
British Transport Police - Tel: 0800 40 50 40 (24 hour service) - The
BTP, who are responsible for policing the rail network, should be contacted if you are a victim of
theft or a violent incident.
Bus and Underground Travel Information - Tel: 020 7222 1234 (24 hour
service) - provides information about the capital's bus and Tube services.
Useful UK Rail Websites:
Transport Direct (www.transportdirect.info)
- transport journey planner for Great Britain.
National Rail (www.nationalrail.co.uk) - gateway site for the UK rail network, including train
company information, journey planners, special offers, disabled assistance and links.
Network Rail (www.networkrail.com) - the controlling company
responsible for rail safety, tracks, signalling, bridges, tunnels, level
crossings, viaducts and stations (replaced Railtrack).
Transport for London (www.tfl.gov.uk) - covers Docklands Light Railway (DLR),
Underground, buses, trams, coaches and river crossings.
London Main Terminal Information
Please choose the link to the station you are interested in: - Blackfriars, Euston, King's
Cross, Liverpool Street, London
Bridge, Paddington, St. Pancras, Victoria
and Waterloo
Details for other stations, including Cannon Street, Fenchurch Street and Marylebone
are available from the National Rail website (see above).
Although the smallest of the central London stations that we've listed,
Blackfriars' handy central location makes it a useful stopping off point for a number of popular
attractions (St Paul's, Tate Modern, Globe Theatre). In addition, it serves as a good connecting
station for King's Cross and London Bridge, which are less than 5 minutes away by rail. The station
offers suburban services to towns in Kent such as Orpington and Sidcup, while through services
are provided by Thameslink from Brighton (via Gatwick Airport and East Croydon) to King's Cross and
Luton (for connection to Luton Airport).
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Tickets:
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Ticket office open: Mon-Fri 7:15am-9pm, Sat 7.15am-8pm, Sun 8.15am-15.40. Automatic ticket machines
also available
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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No
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Station Accessibility:
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Accessible taxis, automatic
doors wide-enough to accommodate wheelchairs, hearing loop, helpline: 0800 247 1012, ramp for train access, wheelchairs
available
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Travel Connections:
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Tube: District and Circle lines
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Train Companies:
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Southeastern - Customer Services, South Eastern Trains, PO Box
286, Plymouth,
PL4 6WU, Tel: 0845 000 2222
First
Capital Connect - Customer Relations Department, PO Box 443, Plymouth, PL4 6WP
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Facilities:
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ATM machines, CCTV, customer service, central ticket reservations, seated area, lost
property, men's women's/disabled toilets, station buffet, telephones
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Intercity services to the Midlands (Birmingham), the North of England and
Scotland.
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Tickets:
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Main ticket office (for Virgin Intercity Services) open Mon-Sat
6am-11.45pm and Sun 7am-11.45pm. London Midland ticket office located near platforms 8-11, open 24-hours a day, with automatic ticket machines also in operation.
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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No
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Station Accessibility:
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Accessible taxis, automatic doors wide-enough to accommodate wheelchairs, helpline, impaired mobility
set-down/pick-up, step free access coverage, wheelchairs available
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Travel Connections:
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Tube: Northern and Victoria lines. Stationlink buses offer
two departures per hour connecting with the other main London termini.
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Train Companies:
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Virgin Trains - Customer Relations Manager, PO Box 713, Birmingham, B5
4HH, Tel: 0870 789 1234
First
ScotRail - ScotRail Customer Relations Department, Caledonian
Chambers, 87 Union Street, Glasgow G1 3TA, Tel: 0845 601 5929
London Midland - Customer Relations,
PO Box 4323, Birmingham, B2 4JB, Tel: 0844 811 0133
Northern Rail - Customer Relations Team,
PO Box 208, Leeds, LS1 2BU, Tel: 0845 600 1159
London
Overground - Service Centre, 125 Finchley Road, London, NW3 6HY, Tel: 0845 601 4867
(9am–5pm Monday to Friday), E-mail: overgroundinfo@tfl.gov.uk
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Facilities:
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ATM machines, baby changing, CCTV, bureau de change, customer service, central ticket
reservations, lost property, men's women's/disabled toilets, seated area, shops, showers,
station buffet, telephones
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Provides Intercity services to Eastern England, North East England and
Scotland as well as suburban services. First Capital Connect services also operate to Gatwick Airport, while
connections to London Luton Airport are served via a separate station on Pentonville Road (just a
short walk from the main terminus). Please note that, as the area around King's Cross has a seedy
reputation (and is a known crime hotspot) you are advised to take extra care with your
belongings.
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Tickets:
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The ticket office is open at all times during station
operating hours, with automatic ticket machines also available. Telesales available:
Mon-Thu 8am-10pm and Fri-Sat 8am-10pm, Sun 8am-10pm
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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Yes
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Station Accessibility:
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Automatic doors wide-enough to accommodate wheelchairs, accessible taxis, hearing loop,
helpline, impaired mobility set-down/pick-up, ramp for train access, staff help available,
step free access coverage, wheelchairs available
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Travel Connections:
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Tube: Victoria, Northern, Piccadilly, Circle, Metropolitan
and Hammersmith & City Lines. Stationlink buses offer two departures per hour connecting with
the other main London termini
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Train Companies:
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National
Express East Coast - Customer Relations Manager, National Express East Coast, FREEPOST
YO352, York YO1 6ZZ
Tel: 08457 225 333, Open Monday to Friday 8.30am-5pm
First Capital Connect - Customer Relations Department, PO Box 443,
Plymouth, PL4 6WP
Grand
Central Railway Company - River House, 17 Museum Street, York, YO1 7DJ, Tel: 0845 603
4852
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Facilities:
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ATM machines, baby changing, CCTV, bureau de change, car parking, cycle storage, customer service, central ticket
reservations, first aid, left luggage, lost property, men's women's/disabled toilets, seated area, shops, showers,
station buffet, telephones
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Express rail link to London Stansted Airport. Suburban and longer distance
services to Southend and East Anglia.
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Tickets:
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The ticket office is open during station opening hours (Mon-Sun 4am-1am), with
automatic ticket machines also in operation. Telesales from ONE Railway on 0845 600 7245
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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Yes
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Station Accessibility:
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Automatic doors wide-enough to accommodate wheelchairs, accessible taxis, hearing loop,
helpline, ramp for train access, staff help available,
step free access coverage, wheelchairs available
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Travel Connections:
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Tube: Circle, Hammersmith & City, Metropolitan and
Central lines.
Stationlink buses offer two departures per hour connecting with the other main London termini. The
London City Airport Shuttle also departs at 10 minute intervals
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Train Companies:
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National
Express -
Customer Service Centre, Grosvenor House, 112-114 Prince of Wales Road, Norwich, NR1 1NS,
Tel: 0845 600 7245
c2c - Southend Central Station, Clifftown Road, Southend-on-Sea, Essex, SS1 1AB, Tel: 0845 601 4873
First Capital Connect - Customer Relations Department, PO Box 443,
Plymouth, PL4 6WP
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Facilities:
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ATM machines, baby changing, CCTV, bureau de change, cycle storage, customer service, first aid, left luggage, lost property, men's women's/disabled toilets, seated area, shops,
station buffet, telephones
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Suburban services to South London including Greenwich, Kent and Surrey.
Services to Tonbridge, the South coast, Dover, Ramsgate and Gatwick Airport and north to Luton (for
Luton Airport).
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Tickets:
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Ticket office open between Mon-Fri 4.50am-1.20am, Sat
5.05am-1.20am and Sun 6.45am-1.20am. Automatic ticket machines are also in operation.
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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Yes
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Station Accessibility:
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Accessible taxis, hearing loop, impaired mobility set-down/pick-up, ramp for train access, staff help available,
step free access coverage, wheelchairs available
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Travel Connections:
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Tube: Northern and Jubilee Lines. Stationlink buses offer
two departures per hour connecting with the other main London termini
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Train Companies:
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Southern - PO Box 277,
Tonbridge, TN9 2ZP, Tel: 0845 127 2920
Southeastern - Customer Services, South Eastern Trains, PO Box
286, Plymouth,
PL4 6WU, Tel: 0845 000 2222
First Capital Connect - Customer Relations Department, PO Box 443,
Plymouth, PL4 6WP
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Facilities:
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ATM machines, baby changing, CCTV, customer service, men's women's/disabled toilets, seated area, shops,
station buffet, telephones
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Intercity services to Wales (Cardiff and Swansea) and the South West
of England (Bristol). The Heathrow
Express offers a high speed connection to London's main airport. Suburban
services including Slough, Reading and Aylesbury.
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Tickets:
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Ticket office open 24hrs. Automatic ticket machines are also in operation.
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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N/K
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Station Accessibility:
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Accessible taxis, impaired mobility set-down/pick-up, ramp for train access, staff help available,
step free access coverage, wheelchairs available
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Travel Connections:
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Tube: Bakerloo, Circle, District and Hammersmith & City
lines. Stationlink buses offer two departures per hour connecting with the other main London
termini
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Train Companies:
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Chiltern Railways - Western House, 14 Rickfords Hill, Aylesbury, HP20
2RX, Tel: 0845 6005 165
First Great Western - Milford House, 1 Milford Street, Swindon, SN1
1HL, Tel: 0845 748 4950
Virgin Cross Country - 85 Smallbrook, Queensway, Birmingham, B5 4HA, Tel:
0121 654 7400
Heathrow Express - Freepost LON 16331, Hounslow, Middlesex TW6 2BR,
Tel: 0845 600 1515
Heathrow
Connect - 50 Eastbourne Terrace, London, W2 6LX, Tel: 0845 678 6975
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Facilities:
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ATM machines, bureau de change, car park, CCTV, customer service, left luggage, men's women's/disabled toilets,
post box, seated area, shops,
station buffet, telephones, walk in medi-centre
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St. Pancras International
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Tickets:
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Ticket office open: Monday-Friday 5:45am-10pm, Saturday
6am-9pm, Sunday 8:15am-10:15pm
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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N/K
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Station Accessibility:
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Automatic doors wide-enough to accommodate wheelchairs, accessible taxis, earing loop,
helpline, impaired mobility set-down/pick-up, ramp for train access, staff help available,
step free access coverage, wheelchairs available
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Travel Connections:
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Tube: Victoria, Hammersmith
and City, Piccadilly, Circle
Metropolitan and Northern
lines.
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Train Companies:
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Eurostar - Eurostar House, Waterloo Station, London, SE1 8SE, Tel:
01777 77 78 79
First Capital Connect - Customer Relations Department, PO Box 443,
Plymouth, PL4 6WP
East
Midland Trains - FREEPOST DY940, Derby, DE1
9BR, Tel: 08457 125678 (lines open from 8am to 8pm daily)
Southeastern
(Javelin high-speed to Kent Coast, from 2009) - Customer Services, South Eastern Trains, PO Box
286, Plymouth,
PL4 6WU, Tel: 0845 000 2222
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Facilities:
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ATM machines, baby changing, CCTV, bureau de change, bicycle racks, car parking, cycle storage, customer service, central ticket
reservations, first aid, left luggage, lost property, men's women's/disabled toilets, seated
areas, shops, showers,
station buffet/restaurants, telephones
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Offers express services to cities
and towns in the South of England, Kent, Sussex, and Hampshire including Dover, Ashford, Brighton,
Chichester, Southampton, Portsmouth and Gatwick Airport. Suburban services include Croydon, Bromley
and Epsom.
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Tickets:
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Ticket office is open 24 hours a day, with automatic ticket
machines also available. Gatwick
Express tickets should be bought at the dedicated ticket office located by platforms 13 and
14
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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N/K
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Station Accessibility:
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Accessible taxis, impaired mobility set-down/pick-up, ramp for train access,
step free access coverage, wheelchairs available
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Travel Connections:
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Tube: District, Circle and Victoria Lines. Stationlink
buses offer two departures per hour connecting with the other main London termini. Victoria Coach
Station is at the rear of the railway station, allowing easy connections with inter-city coach
services and the Heathrow Airbus.
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Train Companies:
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Southern
- PO Box 277, Tonbridge, TN9 2ZP, Tel: 0845 127 2920
Southeastern - Customer Services, South Eastern Trains, PO Box
286, Plymouth,
PL4 6WU, Tel: 0845 000 2222
Gatwick Express - Customer Relations, 52 Grosvenor Gardens, London,
SW1W OAU, Tel: 0870 530 1530
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Facilities:
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ATM machines, bureau de change, CCTV, customer service, left luggage, lost property, men's women's/disabled toilets,
post box, seated area, shops,
station buffet, telephones, walk in medi-centre
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Though Waterloo's Eurostar services have now been transferred to the
renovated St. Pancras International, it continues to offers express services to cities and towns in the south of England
such as Southampton, Basingstoke, Reading and Portsmouth. Suburban services including Windsor,
Wimbledon, Hampton Court and Richmond.
Take the escalator or lift to Waterloo East Station from where trains to
Charing Cross arrive/depart.
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Tickets:
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Ticket office is open 24 hours a day. Automatic ticket machines are also in operation at Waterloo
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Train Information:
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Concourse information display and timetables
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Public Wi-Fi:
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Eurostar departure lounge only
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Station Accessibility:
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Accessible taxis, impaired mobility set-down/pick-up,
step free access coverage, wheelchairs available
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Travel Connections:
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Tube: Bakerloo, Northern, Jubilee and Waterloo and City
Lines. Stationlink buses offer two departures per hour connecting with the other main London
termini.
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Train Companies:
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South West Trains - Customer Service Centre, Overline House,
Blechynden Terrace, Southampton SO15 1GW, Tel: 0845 6000 650
First Great Western - Milford House, 1 Milford Street, Swindon, SN1
1HL, Tel: 0845 748 4950
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Facilities:
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ATM machines, baby changing facilities, bureau de change, CCTV, chemists, customer service,
fast food outlets, left luggage, lost property, men's women's/disabled toilets, post box, seated area, shops,
showers, station buffet, telephones, walk in medi-centre
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